Why Tactical ideas can kill Strategy!

The chief executive of one of the world’s largest marketing groups has today declared that marketing and strategy are dead.

Addressing an audience of senior business leaders at The IoD’s Annual Convention taking place at London’s 02 earlier today, Kevin Roberts, CEO of Saatchi & Saatchi Worldwide, claimed that in today’s crazy world strategy is dead, the big idea is dead, management is dead and marketing, as we know, is also dead. Continue reading

3 Ways To Predict What Consumers Want Before They Know It

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The insight that sparks innovation appears to occur randomly. After all, the iconic shorthand for innovation is a light bulb, implying that ideas come from sudden flashes of inspiration. While such flashes are surely good things, it is hard to depend on them, particularly if you are at a company that needs to introduce a steady stream of innovative ideas.

Steve Jobs once said, “It is not the customer’s job to know what they want.” That’s absolutely right. It is yours. And don’t think you don’t have a customer because you work in an internal support function or for a company that provides components or services. Everyone has a customer, whether it is a purchaser, user, or co-worker. Continue reading